Privacy Policy
Last Updated: January 15, 2026
1. Data Controller Identification
Shannon (Pty) Ltd (registered in South Africa with company registration number 2018/395612/07, having its principal place of business at Gauteng Business Suite 14, 158 Jan Smuts Avenue, Rosebank, Johannesburg, 2196, South Africa; telephone number +27 11 447 2589 and email [email protected]) operates as the designated responsible party for the secure processing of personal directories outlined in this schedule.
2. Category Matrix of Processed Information
We handle specific client elements divided into direct submission sets and automated telemetry:
- Supplied Elements: Your full name, direct corporate email coordinates, active mobile or local phone numbers, and editorial parameters processed during support requests.
- Automated Elements: Public network routing protocols, unique browser footprints, physical regional zones, system language profiles, cookie structures, and tracking parameters.
3. Core Objectives & Legal Grounding
In strict accordance with the terms defined under Section 11 of the Protection of Personal Information Act (POPIA), processing operations are bounded by structured legal bases:
| Objective Area | Data Classes Used | Legitimacy Provision (POPIA) |
|---|---|---|
| Subscription Fulfillment | Identity details, billing tags | Performance of contract |
| Platform Performance Research | Telemetry structures, page logs | Legitimate business interests |
| Regulatory Validation | Juridical details | Statutory requirement limits |
| Information Dispatch | Electronic mail elements | Active user consent validation |
4. Data Sharing & Transborder Boundaries
We do not sell, rent, or lease your personal information to third parties. Data may be shared with cloud infrastructure hosts and security auditors strictly to maintain service performance. Transborder information moves comply fully with POPIA Section 72, ensuring recipient destinations hold equivalent security frameworks.
5. Your Legal POPIA Rights
You enjoy full personal rights managed by national frameworks. To exercise these, submit structured queries to [email protected]:
- Access current records of your held details.
- Correct inaccurate or outdated records.
- Request deletion of elements not required by law.
- Submit formalized grievances about handling practices to the Information Regulator of South Africa.